MoviePass continues to shamble along like Frankenstein’s monster, with mad scientist and MoviePass CEO Mitch Lowe releasing a statement to all customers of the faltering company. A recent outage put the company’s financial predicament in the spotlight, with moviegoers unable to watch big films like Mission: Impossible—Fallout with their service. It looks like this policy, plus a price increase, will be permanent.

The release came in an email to all MoviePass subscribers. Let’s have a look-see, shall we?

MoviePass CEO letter to customers is apologetic, a bit vague screenshot

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Source: Destructoid MoviePass CEO letter to customers is apologetic, a bit vague