Ex-Blizzard employee Mark Kern, who worked as a producer on Diablo 2, has blamed the publisher for the Diablo: Immortal backlash.
In a lengthy Twitter thread, the developer said: “I hate to say it, but what you are seeing is Blizzard not understanding gamers anymore.”
Kern’s point is centred around how Blizzard teased and revealed the game, rather than the form of the game itself:
“There is nothing wrong with having a mobile version of Diablo. In fact, I would have wanted one as an option”, he explained. “But the way it was hinted at, and presented, and the failure of Blizzard management to predict the backlash caught me my surprise. Blizzard used to be really gamer driven”.
Source: IGN.com Diablo 2 Producer: 'Blizzard Doesn't Understand Gamers Anymore'