Following a parent’s complaint their son was repeatedly asked to subscribe to Just Dance 2019’s streaming service when playing in Kids Mode, Ubisoft has apologised and vowed to fix the issue.
The problem came to light when Reddit user darkheartsmd posted a message on the Nintendo Switch subreddit claiming their six year old had been asked to subscribe when selecting certain songs. Just Dance’s Kids Mode, which is supposed to “deliver a safe space for kids to have fun and enjoy dancing”, offers a simplified UI song selection menu – but one that appears to disguise which dances require a paid subscription to play.
“They need to remove those songs from the list until an adult subscribes in the normal mode,” darkheartsmd concluded. “I just don’t see how they could be spamming my son in the child mode to pay them money”.
Source: Eurogamer Ubisoft apologises after parent complains Just Dance 2019 spammed their six year old with subscription messages