From GameWatcher: “Ring of Elysium has had a batch of players seemingly randomly and most definitely wrongfully banned not too long ago, and developers have already prepared an apology and plans to compensate them for their troubles.
Ring of Elysium wrongful bans seem to occur due to Tencent’s overly zealous anti-cheat software, and have done a bad job in this case according to developers themselves, making for a lovely case of proactive problem-solving on their end.”
Source: N4G PC Ring of Elysium Developers Apologise for Wrongfully Banning Players