“Over the weekend, EA has once again earned the ire of gamers by not honoring its advertised Great Game Guarantee at the Origin store. According to its own webpage, any EA games (and some third-party) purchased on Origin are eligible for a refund as long as they meet a few simple conditions.” Techspot says.
Source: N4G PC EA refuses to honor its 'Great Game Guarantee' policy for Star Wars: Battlefront