The Indie Game Website writes: “If youve never worked in retail, hospitality or in a call centre, you cant truly appreciate the horror of having to serve customers every day (and should think twice before giving staff in these industries a hard time). Tech Support: Error Unknown is an accurate portrayal of the trials and tribulations of customer service, with decent albeit imperfect simulation and numerous branching story paths making it worth turning off and on again a bunch of times.”

Source: N4G PC Tech Support: Error Unknown Review | The Indie Game Website