Dragon Age: The Veilguard boasts a new art style compared to its predecessors that gives it a more stylized look compared to the likes of Inquisition or Origins. And the change has proven to be quite contentious. That said, many fans have been unable to pinpoint exactly what is a downgrade about the new art style, until the last 24 hours at least.
Source: N4G PC Dragon Age: The Veilguard Fans Discover Issue With Characters: "How Do I Unsee This"